Terms of Service

SuperClean Restoration of the Palm Beaches

Effective Date: March 12, 2026
Last Updated: March 12, 2026

These Terms of Service govern your use of SuperClean Restoration of the Palm Beaches' website and services. Please read them carefully before accessing or using our website or engaging our services.

1. Acceptance of Terms

By accessing or using the website located at supercleanrestorationpb.com, submitting any form, calling our office, or engaging with any of our services, you ("you," "user," or "customer") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, please do not use our website or services. These Terms apply to all visitors, leads, customers, and any other individuals who access or use our services in any manner.

2. About Our Services

SuperClean Restoration of the Palm Beaches ("Company," "we," "us," or "our") provides residential and commercial water damage restoration, mold remediation, storm and hurricane damage cleanup, flood water extraction, structural drying, dehumidification, odor removal, and property reconstruction services throughout Palm Beach County and surrounding South Florida counties.

We are locally owned and operated, IICRC-certified, and have served the Palm Beach County area for over 20 years.

3. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the site. You agree not to:

  • Use the site in any way that violates applicable local, state, national, or international laws or regulations
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any portion of the website or its related systems
  • Engage in any conduct that could damage, disable, or impair the website or servers
  • Use automated tools, bots, or scrapers to extract data from the website without our express written consent
  • Misrepresent your identity or affiliation when submitting any form or inquiry

We reserve the right to terminate access to our website for any user who violates these Terms.

4. SMS / Text Message Terms

Consent to Receive SMS: By providing your mobile phone number and submitting any contact form, requesting a callback, or otherwise expressly opting in, you consent to receive SMS text messages from SuperClean Restoration of the Palm Beaches. Consent to receive SMS messages is not a condition of purchasing any service.

Types of Messages Sent: We may send the following SMS message types:

  • Appointment confirmations and scheduling reminders
  • Service status updates and technician arrival notifications
  • Follow-up messages related to your restoration project or estimate
  • Promotional offers, seasonal announcements, and service information

Message Frequency: Message frequency varies based on your service interactions and opt-in preferences. You may receive multiple messages per service event.

Message and Data Rates: Standard message and data rates may apply based on your wireless carrier plan. SuperClean Restoration of the Palm Beaches is not responsible for any charges imposed by your carrier.

Opt-Out Instructions: You may opt out of SMS communications at any time by replying STOP to any message you receive from us. Upon receipt of STOP, you will receive one final confirmation message and will be removed from our SMS list. No further messages will be sent unless you re-subscribe.

Help: Reply HELP to any SMS message for assistance, or contact us directly at (844) 888-0837 or [email protected].

No Condition of Service: Your consent to receive SMS messages is never required as a condition of receiving any service, quote, or estimate from us.

No Third-Party Sharing: We do not sell, rent, lease, or share your mobile number or SMS opt-in consent with any third party for their own marketing or solicitation purposes.

Carrier Disclaimer: Supported carriers include AT&T, T-Mobile, Verizon, Boost Mobile, U.S. Cellular, MetroPCS, and other major US carriers. Wireless carriers are not liable for delayed or undelivered messages.

5. Estimates and Quotes

Any estimate or quote provided by SuperClean Restoration of the Palm Beaches — whether by phone, email, form submission, or in-person assessment — is an approximation based on the information available at the time of assessment. Final pricing may vary based on the actual scope of damage discovered during the restoration process.

We are not bound by estimates provided prior to a full on-site inspection. All final pricing will be communicated and agreed upon before work commences.

6. Insurance Claims

We work with all major insurance carriers and can assist you in documenting damage for your claim. However, we make no guarantee regarding insurance coverage, claim approval, or reimbursement amounts. Any insurance-related outcome is solely between you and your insurance provider.

You are responsible for understanding your policy terms, deductibles, and coverage limits. Our assistance with documentation does not constitute legal or insurance advice.

7. Scheduling and Cancellations

We offer 24/7 emergency response services. For scheduled non-emergency appointments, we ask that you provide at least 24 hours notice if you need to cancel or reschedule.

We reserve the right to reschedule appointments due to crew availability, weather conditions, or other circumstances beyond our control. We will notify you as promptly as possible in such situations.

8. Payment Terms

Payment terms will be outlined in your service agreement or invoice. By agreeing to receive services, you agree to pay all fees associated with the work performed as outlined in your written estimate or final invoice.

Unpaid balances may be subject to collection proceedings. You agree to reimburse us for any reasonable costs incurred in collecting unpaid amounts, including attorney fees where permitted by law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, SuperClean Restoration of the Palm Beaches shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, services, or any communications we send.

Our total liability for any claim arising out of or related to our services shall not exceed the total amount you paid us for the specific service giving rise to the claim. We are not responsible for pre-existing conditions, latent damage, or issues unrelated to the specific scope of work we performed.

10. Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

11. Intellectual Property

All content on this website — including text, images, logos, graphics, and page layouts — is the property of SuperClean Restoration of the Palm Beaches or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express written permission.

12. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not control those sites and are not responsible for their content, privacy practices, or terms. Linking to a third-party site does not constitute an endorsement by SuperClean Restoration of the Palm Beaches.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our services shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Palm Beach County, Florida under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction where necessary.

14. Indemnification

You agree to indemnify, defend, and hold harmless SuperClean Restoration of the Palm Beaches, its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses — including reasonable attorney fees — arising out of or related to your use of our website or services, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

15. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

We encourage you to review this page periodically to stay informed of any updates.

16. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SuperClean Restoration of the Palm Beaches regarding your use of our website and services, and supersede all prior agreements, understandings, and representations.

18. Contact Us

If you have any questions about these Terms of Service, please contact us:

SuperClean Restoration of the Palm Beaches
Phone: (844) 888-0837
Email: [email protected]
Website: supercleanrestorationpb.com
Service Area: Palm Beach County, FL and surrounding South Florida counties

These Terms of Service govern your use of SuperClean Restoration of the Palm Beaches' website and services and are effective as of the date listed above.