Privacy Policy

SuperClean Restoration of the Palm Beaches

Effective Date: March 12, 2026
Last Updated: March 12, 2026

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Introduction

SuperClean Restoration of the Palm Beaches ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at supercleanrestorationpb.com, contact us by phone or form, or otherwise interact with our services.

Please read this policy carefully. By using our website or submitting your information, you agree to the terms described here.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly:

  • Full name
  • Phone number (including mobile number)
  • Email address
  • Property address or service location
  • Description of damage or service need
  • Any other information you voluntarily submit through our contact forms, phone calls, or text messages

Information Collected Automatically:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on site
  • Referring URLs
  • Cookie data and usage analytics

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your service inquiries and schedule appointments
  • To provide water damage restoration, mold remediation, and related services
  • To send appointment confirmations, service updates, and follow-up communications
  • To send SMS text messages, where you have opted in, including service updates, appointment reminders, and promotional offers
  • To process insurance-related documentation and claims assistance
  • To improve our website, services, and customer experience
  • To comply with applicable laws and regulations
  • To protect the security and integrity of our business operations

4. SMS / Text Message Communications

Opt-In: By submitting your phone number through any form on our website, calling our office, or otherwise providing your mobile number and expressly consenting to receive text messages, you agree to receive SMS communications from SuperClean Restoration of the Palm Beaches.

Types of Messages: We may send the following types of SMS messages:

  • Appointment confirmations and reminders
  • Service status updates
  • Follow-up messages related to your restoration project
  • Promotional offers and seasonal service announcements

Message Frequency: Message frequency will vary based on your interactions with us and the status of your service request.

Message and Data Rates: Message and data rates may apply. You are responsible for any charges imposed by your wireless carrier.

Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one confirmation message and no further SMS messages will be sent unless you re-subscribe.

Help: Reply HELP to any message for assistance or contact us directly at (844) 888-0837 or [email protected].

No Sharing for Marketing: We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties for their own marketing purposes. Your consent to receive SMS messages is not transferable.

Supported Carriers: Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, and other major US carriers. Carriers are not liable for delayed or undelivered messages.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, processing forms, sending communications, or delivering services. These vendors are contractually obligated to protect your information and use it only as directed by us.

Insurance and Claims Processing: With your consent, we may share relevant information with your insurance carrier or adjuster to assist with your claim.

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company, customers, or the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified of any such change.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content.

You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

We may use third-party analytics tools such as Google Analytics to collect and analyze usage data. These tools operate under their own privacy policies.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal retention requirements
  • Opt out of SMS communications at any time by replying STOP
  • Opt out of marketing emails by using the unsubscribe link in any email we send

To exercise any of these rights, contact us at:

Email: [email protected]
Phone: (844) 888-0837
Mail: SuperClean Restoration of the Palm Beaches, Palm Beach County, FL

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

SuperClean Restoration of the Palm Beaches
Phone: (844) 888-0837
Email: [email protected]
Website: supercleanrestorationpb.com
Service Area: Palm Beach County, FL and surrounding South Florida counties

This Privacy Policy is provided for informational purposes and constitutes the official privacy disclosure of SuperClean Restoration of the Palm Beaches.